Policies
Warranty (pdf)
Return and Refund (pdf)
CHA's Privacy Policy
CHA's Commerce Website Terms of Use 
Commerce Site Help File

Forms
Credit Application (pdf)
Credit Application (doc)
General Sales Contract for CHA Customers (pdf)
Sales Contract for Used Products (pdf)
International Sales Agreement (pdf)
Employment Application (pdf)
Technical Support Request

Frequently Asked Questions
What do I need to know if I want to Sell equipment to CHA? (pdf)
How do I prepare a shipment bound for CHA from OUTSIDE the US? (pdf)
How does CHA's Advanced Exchange Program work? (pdf)
I just received a shipment from CHA and it arrived damaged. What do I do? (pdf)
I sent something to CHA that arrived damaged. What happens now? (pdf)
How do I know if CHA supports my printer or scanner model?

General Information
Local map to CHA
The Do's and Don'ts of shipping material to us. (packaging instructions)

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